Useful Tips

What to do if the phone does not turn on

Smartphones of the Japanese manufacturer LG are considered one of the most reliable in the modern market of smart electronics. However, for a number of reasons, the phone may not turn on.

The most important thing in this situation is to determine why the smartphone does not turn on. Therefore, in this article we will consider the main causes of this problem and tell what to do if the LG phone does not turn on.

Lack of response to holding the power button can be caused by the following malfunctions:

How to force reboot iPhone

On iPhone SE, iPhone 6s, iPhone 6s Plus and older models, hold down the Home key with the top (or side) button for 10 or more seconds until the Apple logo appears.

On iPhone 7 or iPhone 7 Plus, hold down the side key along with the volume down button for 10 or more seconds until you see the Apple logo.

On iPhone 8 or iPhone 8 Plus, hold down and immediately release the volume up key, and then the volume down button. After that, press the side button and hold it until the Apple logo appears.

How to force reboot a smartphone on Android

Press the power button and the volume down key simultaneously and hold them for 10-15 seconds. If successful, the device will reboot automatically or display a menu on the screen in which you will need to select a restart command.

Some Android smartphones may restart using other buttons. If the device does not respond, search the Web for a combination of keys to restart your model.

3. Put the phone on charge

Connect the phone to the wall outlet using the original charger. If the charging indicator does not appear on the display for an hour and you cannot turn on the device, check the integrity and cleanliness of the connector, as well as the condition of the power cable and adapter. If possible, try other outlets, replace the cable and / or adapter.

4. Reset the device to factory settings.

If after trying to turn on the screen lights up, but the device does not boot properly, try to restore the factory settings using the hardware buttons.

During a system reset, you may lose personal data that was not synchronized with the server. Do not do this if you are afraid to erase important information.

How to restore the original settings on the iPhone

Connect your phone to your computer with a cable and launch iTunes. Then force restart the iPhone (see point 1). When you see the Apple logo, continue to hold the buttons until recovery mode appears on the smartphone screen.

After that, a window with further instructions should be displayed on the computer monitor. Click "Update" and follow the prompts of the system.

iTunes will download the necessary software for the phone. If this process takes more than 15 minutes, the iPhone may exit recovery mode. In this case, hold down the forced restart buttons again and hold them until the device returns to this mode.

If the update works, then the phone can turn on without resetting the system. If not, in the iTunes window, click Restore to restore the factory settings.

How to restore the original settings on an Android smartphone

Make sure the smartphone is turned off, and try the following combinations to reset:

  • volume up key + power button,
  • volume down key + power button,
  • volume down key + volume up key + power button,
  • volume down key + power button + Home key.

You need to hold all the keys simultaneously and hold them for about 10-15 seconds. After that, a special menu will appear on the screen, in which you should select Recovery, and then the Wipe data / factory reset command. If you do not see this command in Recovery mode, hold down the power button and momentarily press the volume up key.

After these steps, the smartphone should return to its original settings within a few minutes. If none of the key combinations work or you do not find the necessary commands in the service menu, look for the reset instructions for your device model.

If none of the above recommendations helps turn on the device, try returning it under warranty or take it to a service center.

Hardware Failures

A severe fall of the phone, blows with solid objects, a too high voltage connection to the network, or malfunctions of the device can lead to breakdowns of the processor, RAM and permanent memory modules, as well as various contacts and loops. Failure of any of these nodes will result in the smartphone not turning on. Moreover, depending on the degree of damage to these parts, even service centers can be powerless.

Banal battery discharge

If in the morning you find your favorite smartphone turned off and when you press the power button it does not show signs of life, this does not directly indicate a malfunction of the device. Perhaps, the device’s battery simply “sat down” during the night. In this case, the procedure is as follows:

  • connect a charger to your LG phone,
  • wait at least 15-20 minutes
  • try turning on again.

If the smartphone has started, then you need to fully charge it and continue using it. Otherwise, other damage options must be considered.

Charger malfunction

The second most common reason why a smartphone doesn’t turn on, there may be a discharge of the battery due to a malfunction in the complete power adapter of the phone. This option is checked using a different charger, the benefit is that now they are all unified under a single standard.

Battery failure

The smartphone’s battery wears out over time and may fail after a few years, especially if it is used improperly. To make sure the reason is this, The best option would be to find somewhere (for example, a relative) a known working smartphone with an identical battery and connect it to your own gadget.

It will be difficult to do such a manipulation if the device has a built-in battery (for example, LG X Power). In this case, you cannot do without contacting a qualified specialist.

Damage to the USB port in the smartphone

One of the options for what if the LG phone does not turn on is to check for damage to the device’s USB port, through which, in fact, the device’s battery is charged. If the connector moves freely in the housing of the LG smartphone, this may indicate a breakdown. Visually determine the degree of damage does not work, it is better to contact a service center.

Device hardware failure

More serious damage can include damage to the electronic filling of the gadget. There can be many reasons for the failure of “iron”; here are the main ones from the list:

  • falling and hitting a hard surface,
  • using a non-original power adapter,
  • power surge,
  • water entering the smartphone,
  • deformation of the phone case under external influence.

In this situation, you can not do without the help of a specialist, however, with severe damage to the smartphone, even the service center may be powerless to do anything. Sometimes the cost of repairs is so high that it is more advisable to purchase a new device than to restore an old “chip”.

Gadget Software Damage

If a screen saver with the company logo appears on the screen when you try to turn on the LG smartphone, but there is no further download, this indicates damage to the phone’s Android firmware. With certain skills and “direct hands”, you can restore the device to work in a similar situation on your own. The following procedure is preferred:

  • find and download firmware files for the desired LG smartphone model on the Internet,
  • Download a special flasher program,
  • carefully read the instructions for conducting the software recovery process,
  • flash gadget.

If at least for a second there is doubt about the advisability of a phone’s own firmware, it is better to immediately contact a service center.


What to do if the LG phone does not turn on? The informational material presented above provided an exhaustive answer to this question. In most situations, the owner of the gadget is able to cope with the problem on their own. In difficult cases, it is better not to take risks, but immediately take the phone to a qualified craftsman.

Moisture inside the smartphone

Unforeseen “water procedures” on the phone definitely do not benefit. Immediately after the incident, it is necessary to dry the device on a battery or in the sun for 2-3 days. If after them the result remains the same, you need to contact the service center.

The quality and reliability of LG phones are highly regarded by many experts. However, this does not mean that the user should not be careful with his smartphone. The best way to solve the problem is to avoid it in advance.